Request a quote
Home / Services

Everything between
the drawing and the dock.

Most suppliers quote you a part and then hand you a shipping document. We handle the six steps in between — because that is where orders actually go wrong.

01 — What we do

Six services, priced separately.

You can take one or all six. Nothing is bundled to hide a margin, and nothing is outsourced except finishing and third-party inspection.

Mould set prepared for an OEM tooling project 01

OEM & ODM

A part that does not exist yet. Send a drawing, a broken sample, or a competitor's part to cost down — the DFM report comes back before the price does.

  • DFM report3–5 days
  • Tooling18–25 days
  • Minimum1,000 pcs
Truss clamp body ready for private-label marking 02

Private label

Our catalogue part, your brand. Laser etch, pad print, or an emboss cut into the tool. Custom colour from 500 pieces, printed carton, your barcode.

  • Logo only300 pcs
  • Colour + packaging500 pcs
  • Lead time28–32 days
Prototype parts coming off the printer before any steel is cut 03

Prototyping & sampling

Three routes, three questions. A 3D print tells you if the shape is right. A CNC prototype tells you if the fit is right. A T1 sample tells you if the part is right.

  • 3D print (SLA / SLS)3–5 days
  • CNC prototype7–10 days
  • Tool sample (T1)in tooling
Inspectors checking parts on the measuring bench 04

Quality & inspection

Four gates and a written record at each one. AQL 2.5 on majors, CMM first-article on every run. Your inspector gets a desk and the paperwork, not an excuse.

  • First article (CMM)every run
  • Pre-shipment AQLevery order
  • Third-party auditon request
Replacement clamp hardware kept in stock for spares 05

Spares & after-sales

The parts that wear: bolts, wing nuts, cradles, caster wheels, foam pads. Held five years after a model is discontinued, shipped in small quantities.

  • Spare parts holding5 years
  • Minimum spares order50 pcs
  • Replacement policyper agreement
Export cartons scanned and staged for container loading 06

Logistics

FOB Shanghai as standard, DDP to a US or EU DC on request — and consolidation of several suppliers into one container, usually the biggest first-order saving.

  • FOB Shanghaistandard
  • DDP to DCon request
  • Consolidation3+ suppliers
02 — The difference

What a trading company cannot do.

Both columns can send you a clamp. Only one of them can tell you why yours failed.

CapabilityTypical trading companyTRUSSMITH
Quote a catalogue partYesYes
Explain why a part failedNoYes — we cast it
Change a draft angleWeeks of emailDays, in our tool room
Hold a tolerance in writing“About the same”±0.02 mm on the drawing
Run your tooling exclusivelyNo controlContractual
Mix five categories in one containerUsually notYes — same gate, same QC
Supply spares in year four“Discontinued”Held 5 years
Let your inspector onto the floorOften refusedAlways welcome
03 — Service levels

Pick the response time you need.

Three levels, no upcharge for the middle one. The difference is how much engineering time is reserved for you, not how fast we answer an email.

LevelWhat you get
StandardQuote in 1 business day · DFM in 5 days · catalogue parts only
ProgrammeNamed account engineer · quote in 4 hours · quarterly review · forecast held
OEM partnerReserved tool room slot · DFM in 48 hours · sample rounds included · NDA
04 — What it costs

Services are not free. Here is the price.

DFM reportFree
3D print sample$25–60 / pc
CNC prototype$80–220 / pc
Catalogue sampleFree, you pay courier
Tooling$2,000–12,000
Third-party inspectionAt cost, ~$300 / man-day
Sample costs are credited against your first production order. Tooling is invoiced separately so it can be capitalised rather than expensed.
05 — Start here

Tell us which service
you need. Or all six.

If you are not sure, send the drawing anyway and say so. Working out which service you need is part of the first reply, and it does not cost anything.

Request a quote Read the OEM process
FASTEST ROUTE TO A PRICE
01Model number from the catalogue, or a photo
02Quantity for the first order and per year
03Destination port or country
04Whether you need your logo on it
That is four lines. We will do the rest.